Privacy Policy

This privacy policy sets out how Happy at Heart uses and protects any information that you provide when you using this website.
Happy at Heart is committed to ensuring that your privacy is protected. If you are asked to provide information by which you can be identified then it will only be used in accordance with this privacy statement.

Happy at Heart may change this policy from time to time by updating this page. You should check this page before providing any new information to ensure that you are happy with any changes. These updates will not retroactively affect any data that you previously provided while using this site without informing you of these changes.

This policy is was last updated on 25/04/2018.

Our contact details

Alicia Ferrero
Contact Number: +44 (0) 7468 335125
Email address: info@happyatheartyoga.com
Website: happyatheartyoga.com

Collection of general data and information

This website collects a series of general data and information when transmitting a website. This general data and information are stored in the server log files. We may collect this information about visitors to this site:

  • • the browser types and versions used
  • • the operating system used by the accessing system
  • • the website from which an accessing system reaches our website (referrers)
  • • the date and time of access to the site
  • • the Internet protocol address (IP address) of the accessing system
  • • any other similar data and information that may be used in the event of attacks on our information technology systems.

This information is not used to draw any conclusions about the user. This information is needed to deliver the content of our website correctly, optimize the content of this website as well and provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

The anonymous data of the server log files are stored separately from all personal data provided by a user.

Contact forms

This website contains forms that enables a quick direct communication with Alicia. If a user contacts Alicia by email or via a contact form, the personal data transmitted by the user are automatically stored. This information is transmitted voluntarily by a user and is stored for the purpose of processing or contacting the user. This data will not be shared with third parties. The uses of this information are clearly displayed to the user where the information is submitted.

Some information requested on these contact forms is mandatory. These mandatory fields are required to fulfil the intended purpose of the form. If you are not comfortable submitting all of the information requested by the form then please get in contact using the contact details on this page. Please be aware that you may be asked to provide this information in subsequent communications.

Accessing and updating your personal information

If you would like to access, or have us remove, any identifiable personal data that has been collected on you please get in contact with Alicia using the contact details outlined on this page. We will aim to comply with your wishes as soon as possible unless we have to keep that information for legitimate business or legal reasons.

We do maintain backups of our information to protect it from accidental or malicious deletion. We cannot ensure that your information will be fully removed from these backups as that would compromise their integrity.

Cookie policy

This website uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie is stored. This allows visited Internet sites and servers to differentiate the individual browser of the users from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID.

Through the use of cookies, Happy at Heart can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us, as previously mentioned, to recognise our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

Users may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the user deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

Google Analytics

Like most websites, this site uses Google Analytics 4 (GA4), the next generation of Analytics which collects event-based data from both websites and apps, to track user interaction. Google Analytics 4 is a web analytics service provided by Google LLC (“Google”). Google Analytics 4 uses cookies or other tracking technologies to track and analyse the usage of our Website, compile reports on website activity, and provide other services related to website activity and internet usage. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. 

Google Analytics 4 collects and processes data in an anonymous form, including but not limited to:

  • The pages you visit on our Website
  • The time spent on each page
  • The operating system and web browser you use
  • The website or search query that referred you to our Website

Although GA4 records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. In GA4, IP Anonymisation is enabled by default and cannot be switched off. This means that GA4 will not store the IP addresses of users.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States. For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the user is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area. 

GA4 makes use of cookies from the gtag.js JavaScript library, which uses first-party cookies to distinguish unique users as well as unique sessions from a single user.  GA4 places a cookie on the information technology system of the user: ‘_ga’ is the main cookie used by GA4, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

The following table describes each cookie set by gtag.js. To learn more about the data that Analytics collects, see Safeguarding your data.

Cookie name Default expiration time Description
_ga 2 years Used to distinguish users.
_ga_<container-id> 2 years Used to persist session state.

These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties. The user may prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the user. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs. The user has the possibility of objecting to a collection of data that is generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. 

For this purpose, the user must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the user is later deleted, formatted, or newly installed, then the user must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the user or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons. 

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/  and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following link https://www.google.com/analytics/

Google Tag Manager

We are constantly trying to improve the customer experience on our website by providing visitors with more personalised and targeted campaigns and offerings. To do so, we use Google Tag Manager (GTM).

GTM is a little snippet of code that helps us track user behaviour across our sites and then pushes the data to our Google Analytics 4 (GA4) account. Then, all the data is perfectly organised and ready for us to assess and review for potential site improvements and remarketing campaigns. Google Tag Manager is a tag management system provided by Google that allows us to easily update and manage tags on our Website without needing to modify the underlying code.

Google Tag Manager may collect certain information about your usage of our Website, such as:

  • The tags deployed on our Website
  • The frequency and sequence of tag deployments
  • Errors or issues encountered with tag deployments

Learn more about Google Tag Manager.

Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

Existence of automated decision-making

I do not use automatic decision-making or profiling.

This privacy policy was based off of a template provided by DG Datenschutz and edited by Red Balloon Design on behalf of Happy at Heart.